Forseven, a revolutionary company looking to transform the EV industry through cutting-edge technology and innovative engineering practices, is seeking an exceptional IT Site Support Engineer to join our highly skilled and dynamic IT team.
The Site Support Engineer is pivotal role will operate out of our Guildford office, where you will have the opportunity to work alongside some of the most visionary minds in the automotive field.
In this role you will provide first and second line support for Forseven colleagues supporting the growth and development of the IT services and provisions.
Working closely with the external service desk provider and the wider IT team you will be the physical presence fronting IT technical support and help maintain the company IT infrastructure.
We would like you to:
- Manage any tickets allocated and prioritising based on business impact
- Troubleshoot IT issues in a positive and timely fashion
- Ensure new starters or transfers to location are provisioned appropriately
- Ensure there is an adequate supply of IT-related stock for a business, such as cables, routers, adapters and any other equipment necessary for the functioning of their systems.
- Support projects across the organization where appropriate
We would like you to have:
- Hold or be willing to work towards a related NVQ Level 3
- Full valid driving license is desirable
- Knowledge of Windows and macOS environments
- Basic networking knowledge.
- The ability to work one-on-one with clients as well as within a support team
- The ability to break down an issue logically, providing a solution based on methodical problem solving;
About us and our culture…
At Forseven, we are more than just a team of professionals; we are dynamic innovators, visionary collaborators and trailblazers who believe in making a difference. Our passion lies in revolutionising the electric vehicle industry through our cutting-edge advancements and sustainable solutions that aim to transform the way transportation is perceived.
Currently operating under stealth mode, our focus is entirely directed towards achieving excellence as pioneers in creating sustainable mobility solutions which will help shape the future of transportation.
We're looking for enlightened individuals who possess an unwavering passion, relentless drive, and insatiable curiosity to question conventional norms and push beyond perceived limitations.